At Destiny we are certified professionals in:
Stop the machines!
We offer 35% reduction in IT operating costs.
We have a 99% availability of the service.
We guarantee a 50% reduction in the average time to provide solutions.
We provide 96% in CSAT.
Let’s create together, let’s achieve your current goals,
and why not? We create many new ones
Closer communication strategies with customers, direct and assertive contact with current users or future prospects.
Learn morePiece of digital advertising that mixes images, text and sometimes interactive content such as audio and animation.
Learn moreSoftware tools written in different programming languages, characterized by being useful, dynamic, easy to install and handle.
Learn moreIt is the essence of the strategy to generate a better interaction, providing important information for the user.
Learn moreThey are one of the most effective ways to present a company to the client, showing not only the essence but also the purpose of it.
Learn moreIt allows the trade of different products and services from digital media, such as web pages, mobile applications and social networks.
Learn moreUsing this service will result in an agile and fast contact with your current or potential clients.
Learn moreThey are those notifications that appear on users’ devices when they visit a website, or suddenly on their mobile phones.
Learn moreWe understand one size doesn’t fit all. We can work with you to define and develop a custom solution that meets your needs.
Learn moreWe want to work with you and provide you with the best advice so that together we can achieve your current goals and why not?
We create many new ones.
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The purpose of this document is to establish the basis of the ''Acceptable Use Policy of the Service'' that customers must comply with depending on the services purchased from GENERA, being understood as Acceptable Use Policy: Rules that establish the use that can be made of the product or service delivered in a given area to be legal, ethical and responsible.
This Acceptable Use Policy specifies the actions prohibited to users who purchase a service from this platform, reserving the right to modify this policy at any time, being mandatory compliance with such modifications from the publication of the modified Acceptable Use Policy, so it provides easy access for customers to consult it.
GENERA will make every effort to ensure that the Acceptable Use Policy is respected and complied with by users/customers as basic rules that aim to preserve the goods, services and operation of the Internet Community, and expressly refrain from using the services for illegal and/or unethical purposes. This is intended to create a relationship of trust between the client/user and the operator as well as to achieve a safe use through the mandatory use of behaviors appropriate to the generally accepted rules of coexistence.
The fact of using any of the services offered by GENERA implies the acceptance of the terms of use and the client is expected to use the service with respect, courtesy, and responsibility, considering the rights of other users.
GENERA prohibits its customers or users from using the e-mail it provides that affects, in any way, the following anti-spam usage provisions:
- Spamming
- Mailbombing
The falsification of the user or other information related to the sending of e-mails, including, but not limited to, the omission, deletion, falsification of the transmission of information, including headers, e-mail forwarding addresses, or Internet protocol addresses, or engaging in any activity or action to conceal or disguise the identity or contact information of the Customer, whether willfully or unwittingly, in the latter case undertaking to take all necessary steps to ensure that this does not occur.
If the Customer has a mail server, he must ensure that it is correctly configured to accept only mail from his domain, to prevent it from being exploited to send unsolicited e-mails. Mail servers that allow anonymous connections are not allowed. Likewise, it is forbidden to connect to anonymous mail servers without the owner's permission and if the Client has a Proxy server to share the connection, the Proxy server will not admit external connections because it would allow an external user to use this Proxy to send unsolicited e-mails pretending to be the client.
For serious or urgent reasons in the face of conduct that affects public order, social morality, current legislation, the rules of Internet courtesy, or that violates this Policy and/or otherwise seriously affects GENERA or its customers, GENERA may take appropriate action to address the consequences of such conduct.
Transmission, distribution, or storage of any material in violation of any applicable law is prohibited. This includes, without limitation, material protected by copyright, trademark and/or trade secret, copyright or other intellectual property right used without proper authorization, and material that is obscene, defamatory, xenophobic, constitutes an illegal threat, or violates export control laws.
Illegally access, without authorization or attempt to overcome security measures of computers or networks belonging to a third party, as well as any activity before the attack of a system to collect information about it, such as port scanning both voluntarily and unconsciously, committing the customer in the latter case to put the necessary means to prevent this from happening.
It is forbidden all those activities whose mission is illicit, unauthorized access, theft, blocking or damage of information, overloading or deterioration of services, systems, networks, and equipment with or without concealment of their identity, avoiding security measures if I will take them implemented, violating the conditions of use thereof, their rights recognized by law or laws. Likewise, the Customer agrees not to distribute information relating to the creation of malware on the Internet or to participate voluntarily in denial of service attacks.
The Customer shall not knowingly store on his equipment any element that could constitute a fraudulent or fraudulent offense. In case of unconscious storage, the Customer undertakes to take immediate action to prevent access to the fraudulent page and to remove it as soon as possible. It must also put all the necessary means so that in the future a similar fact is not repeated.
GENERA will provide the necessary means for its customer to file a complaint or claim of abuse committed against it.
Response time for complaints will be as short as possible.
The customer, to ensure that the complaint reaches GENERA, must receive an Acknowledgement.
The customer will be provided with an identification of the complaint made.
Handling of all complaints.
The purpose of this policy for the protection of personal data is to comply with the provisions of Law 1581 of 2012, its regulatory decree 1377 of 2013 and other concordant rules that regulate the constitutional right of citizens to authorize the processing of their personal data, as well as to know, update and rectify the information that has been collected about them in the databases or files of public and private entities.
These policies and procedures apply to all personal data registered in person or virtually, directly or through third parties, in the databases of DESTINY CO S.A.S. and the companies or entities that are part of its organization (The Company), with the exceptions established by law, for its treatment (collection, storage, use, circulation or deletion), so that the owner of the data can access or may access any product, service, offer, promotion, benefit and/or link supported by a legal relationship with The Company.
This document establishes the purposes, measures and procedures that will govern the treatment of personal data within the company DESTINY CO S.A.S.
The Company will apply in a harmonious and comprehensive manner the following principles in the collection, handling, use, processing, storage and exchange of personal data:
DESTINY CO S.A.S. is responsible for the processing of personal data.
Whose main address is Calle 6 # 25 - 153, El Poblado. Medellín - Colombia
E-mail: info@destiny.ws
The information subject to processing by DESTINY CO S.A.S. will consist solely of the personal data provided or provided by the owners, such as customers, prospects, suppliers, employees, partners and other persons related to any of our products and/or services, and/or our organization.
The purpose of the personal data collected will consist of its use for informative, commercial, and statistical purposes, to guarantee and improve the usability or operation of our products and/or services, or for administrative purposes (quotations, invoicing, collection, orders, purchases, payment management, labor and/or human resources management issues, job offers, references, certifications, etc.), and in general, for other activities related to our policies, events, campaigns, and news.
The Company will give confidentiality to the personal data provided by the holders and will not give them to third parties for commercial purposes and without prior authorization and information to the holder.
The Company reserves the right to use the information collected for the purposes indicated, by the provisions of this policy, among others, for:
The owners of personal data stored in any of the Company's databases may at any time exercise their rights of access, updating, rectification, and deletion, against the data controller of The Company.
The right of suppression is not an absolute right. The Company may deny or limit the exercise of this right when:
Likewise, the holder of personal data may revoke at any time, the consent to the processing of these, provided that it is not prevented by a legal or contractual provision. In this case it can operate partially or totally.
Notwithstanding the exceptions provided by law, the processing requires the prior and informed authorization of the Data Subject, which must be obtained by any means that may be subject to subsequent consultation.
By express authorization granted through physical or electronic mechanisms, including telephone, e-mail, those provided on the website DESTINY CO.com and other means (Landing page), etc., the owner of the information when registering or indicating that he/she authorizes the processing of his/her personal data and accepts the policy included in the privacy notice, allows DESTINY CO S.A.S. to collect, record, process, disseminate and market all data and information that he/she voluntarily provides at the time of registration, limited in each case to the type of link or database, which determines the type of personal information requested.
By giving his/her authorization, the holder accepts that the personal data provided at the time of registration, or any other data provided to the Company at any time, according to the type of link or database, for access to some of the services, events, promotions, information, etc., will be used for the purpose of facilitating the relationship established or intended to be established, providing the services requested, for the correct identification of users requesting personalized services, for statistical studies of users that allow the design of statistical studies that allow the design of the services requested, are used in order to facilitate the relationship established or intended to be established, to provide the requested services, for the correct identification of users requesting personalized services, to carry out statistical studies of users to design improvements in the services provided, for the management of basic administrative tasks, as well as to keep you informed, either by email or by any other means of news, products and services related to The Company.
The authorization of the Holder shall not be necessary in the case of:
Whoever accesses personal data without prior authorization must in any case comply with the provisions contained in this law.
The requested information may be provided by any means, including electronic means, as required by the Data Subject. The information shall be easy to read, without technical barriers that prevent its access and shall correspond in its entirety to the information contained in the database.
The Data Controller, at the time of requesting the authorization to the Data Subject, shall clearly and expressly inform him/her of the following:
PARAGRAPH: The Data Controller shall keep proof of compliance with the provisions of this article and, when requested by the Data Subject, provide him/her with a copy thereof.
Information that meets the conditions set forth in this law may be provided to the following persons:
Once the authorization of the respective holder(s) has been obtained, DESTINY CO S.A. will collect all the personal data of the holder(s) in a corresponding electronic database, which will be managed and stored by DESTINY CO S.A..
DESTINY CO S.A.S. will prevent unauthorized access by third parties to the personal data collected and will implement all measures aimed at their protection.
DESTINY CO S.A.S. undertakes to comply with its obligation to keep private data secret, as well as its duty to treat them confidentially and assumes the necessary technical, organizational, and security measures to prevent their alteration, loss, treatment, or unauthorized access, by the provisions of the law and international treaties signed by Colombia governing the matter.
The Holder shall be responsible, in any case, for the veracity of the data provided. DESTINY CO S.A.S. may exclude the holder who has provided false data from any relationship generated based on such false information, without prejudice to any other actions that may be appropriate.
Treatment will ensure respect for the prevailing rights of children and adolescents, under the guidelines of the law.
To facilitate the protection of the rights of the holder(s) of the information, DESTINY CO S.A.S. establishes the following procedure for them:
6.1 Person or area responsible for the attention of requests: All requests, inquiries, and claims generated on the occasion of the processing of personal data shall be addressed to the main offices of DESTINY CO S.A.S. in Bogotá, as follows: correos_mercadeo@DESTINYCO.com or physically to the address Carrera 18 No. 79 A 42 Bogotá.6.2 Means of protection: In case the holder(s) of the information wish(s) to exercise any of their rights, they must send their request, explaining clearly, in detail, and precisely the reason for their requirement, the facts that support it, their contact information, the documents they wish to assert and their claim(s).
In accordance with the Law, the following are duties of those responsible for the processing of personal data, without prejudice to the other provisions of the law:
Data Processors shall comply with the following duties, without prejudice to the other provisions set forth in this law and others governing their activity:
PARAGRAPH. In the event that the qualities of Data Controller and Data Processor concur in the same person, he/she will be required to comply with the duties provided for each one of them.
The Company, in order to guarantee the rights of the data subjects, has agreed with its employees, who intervene in any phase of data processing, the obligation to safeguard confidentiality and limit the use of such information to the specific purposes for which they were collected.
The Company, through verbal or written communication generated by the Responsible, addressed to the Holder for the Processing of personal data, informs him/her about the existence of the policies of Processing of information that will be applicable, how to access them, the purposes of the Processing that is intended to be given to the personal data, the privacy of this information and, in general, will allow access to this document so that before his/her authorization, he/she can consult it.
These notices can be easily located by the Holder in the advertising material, on the Landing pages, on the web page, in emails, when accessing products or services, on invoices, in the registration forms for the collection of data necessary for contracting, invoicing, payment, etc.